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Solve The Problems Pocket Hotspot

If you are having some problems here are some easy solutions. If you can not solve the problems we are here 7/24 here to solve your problems!

Slow Connection
Slow Connection

Our products have really great and fast connections. But if you are having any issue about fast connection you can turn off the device for 5 second and turn it on again.

Battery Problems
Battery Problems

If your battery does not be charged get in touch with our premium support team. We will give you a new device and solve the all problems. Yes, of course 7/24! And where ever you are!

Does Not Turn On
Does Not Turn On

Firstly try to charge it and try to turn it on again. If it will not respond let us know. Our support team will come and give you the new one. You do not need to think about the solutions!

Pocket Powerbank

Does Not Charge
Does Not Charge

If the lights are on and the device looks work, then change the cable and try to charge again. If it does not charge again get in touch with our support team.

Can Not Turn It On
Can Not Turn It On

If you are sure the Pocket Powerbank is charged and it does not turn on, let us know about it. We will bring you a new Powerbank as soon as possible.

Battery Life Problem
Battery Life Problem

If you think that the Powerbank has battery life problem, please contact with our team with device code. For sure we will bring you a new Powerbank!

Urgent Situations Have No Connection To Contact Us?

When you do not have any connection you can call us directly via +90 (542) 217 6061
We are gurantee that we will make you suttisfied about all our services. Feel free to call us 7/24! We will work solve the all problems. For now we are able to talk in English and Turkish on phones.

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